ProCom Dual Fuel Stove - 25,000 BTU, Model# QD250T Review

I live in the mountains of Colorado and needed a natural gas heater solution. After searching the internet, this stove seemed to meet my needs due to its high BTU rating, nice looks and some comments made by folks on various websites. However, once installed, it did not work. After several calls to customer service, it turned out that this stove does not work over 4,500 feet elevation (I am at 7,000 ft). Nowhere did it say this anywhere in all of the sales brochures published nor on anyone's website. Customer service did say it this information was posted on their website. However, I did not buy it from their website. Anyone who lives at higher altitude should avoid this product.

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Product Description:
A new style of vent-free stove designed to complement any decor. No hassling with cutting wood or hauling ashes.

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